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Hi,
We have a 5 user starter license for crucible / fisheye and an expired 250 user crucible license.
Our app has expired crucible SEN# and 5 user fisheye license. How can I change expired crucible SEN to starter license?
Thanks,
Pradeepthi.
Hi @Advs
Please see the KB After purchasing and applying a license FishEye reports that the maximum number of users has been exceeded
Since your moving from a 250 user license down to a starter license you will need to make some adjustments to select which 5 users will have application access. For fisheye, application access is being granted to users in the 'fisheye-users' group.
In your case, you would only want to keep 5 users in that group and remove the rest.
I hope this helps.
Andy
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