We have paid for and renewed our Fisheye/Crucible license. We run the software locally (not On-Demand). However, I still this from the fisheye admin screens which indicates it is about to expire.
LicenseFishEye: Commercial, Crucible 5 Users: Starter License
Licensed toConvoke Systems
Support Entitlement Number (SEN) FishEye: SEN-2755094
Upgrades/Maintenance Expires 2014-08-01 10:00 -0400
License restrictions Maximum number of FishEye users: 10
Maximum number of Crucible users: 5
Is it possible that we need to get another copy of the license key? If so, where do we go?
If not, why are we seeing that we have not paid for our license? We paid 580$ on quote AT-2080255 on 7/10/2014.
For this specific question your best option is to create a Support ticket under the FishEye project, so that our Customer Advocates can have a look at what's going on with your license and let you know how to proceed. Can you please do so?
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs