Deleted users still appear in UI (please somone give an answer!)

I asked this question before, and got one non-answer. Please, someone, help.

Somehow duplicate users were created in our system, e.g. JSmith and jsmith. We've deleted the correct dupes and yet both users still appear in the "Reviewers" drop down list when creating a review. What else must be done to remove these users completely? We are using a 5 person starter license and are still running with the embedded database.

1 answer

Hi Newtnik.

I am thinking that Crucible did not indexed its content yet.

Try to re-index Crucible s cache by doing the following:

  1. Go to Administration >> Global Settings > Crucible
  2. Click on "Re-Index"

After that please let me know if that helped at all.

Douglas Fabretti
Atlassian Support

Suggest an answer

Log in or Join to answer
Community showcase
Davin Studer
Published Thursday in Confluence

FUME – A Better Confluence User Macro Editor Experience

...\\.title', editorDiv: 'userMacroEditorDiv', isNew: function(){ return AJS.$('#user-macro-form').prop('name') == 'addusermacro' ? true : false; }, editor: null, isDirty...

40 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot