When someone creates a review or adds something to a review, the email notification seems to take a long time to be received, like over 5-10 minutes.
On the other hand, notification emails about someone leaving a comment is received right away.
I would expect all emails to be sent right way. What is the expected behavior?
Is there somewhere this is configured (timing for emails)? Is there a way to debug this?
What you are describing is intentional behaviour. Crucible will batch emails together when they are of a similar nature (eg, multiple comments added) to avoid spamming the recipients.
Adding files to a review is batched a little longer than comments to give authors a chance to add multiple changes to a review, which Crucible will only send one email for.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials. It would really helpful if you can ...
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