I have setup a Crucible application in the Jira User Server, but I get an error when I go into Crucible to Security Setting -> Authentication and setup the details as specified here: https://confluence.atlassian.com/display/JIRA/Allowing+Other+Applications+to+Connect+to+JIRA+for+User+Management
I get a "Problem communicating with Jira: Forbidden (403) Encountered a 403 - forbidden error while loading this page. JIRA home"
This error usually occurs when the IP of Crucible server is not listed at the IP addresses list of the application allowed to connect to JIRA for User Management.
Note that in case there's any proxy/firewall between the applications, the IP address of these applications should also be listed there.
I hope it helps.
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events