Can not integrate crucible and jira

[Scott Bauer]

My configuration

Jira

2 Connectors

1 listening on port 8080 for https requests. (for outside traffic proxied through Apache)

1 listening on port 8081 for http requests. (for communicating with other Atlassian products. for instance, it is set up to communicate with Stash on this port)

<connector port="8080" <="" p="">

maxThreads=150

minSpareThreads=25

connectionTimeout=20000

enableLookups=false

maxHttpHeaderSize=8192

protocol=HTTP/1.1

useBodyEncodingForURI=true

redirectPort=8443

acceptCount=100

disableUploadTimeout=true

scheme=https

proxyName=www.myurl.com

proxyPort=443/>

<connector port="8081" <="" p="">

maxThreads=150

minSpareThreads=25

connectionTimeout=20000

enableLookups=false

maxHttpHeaderSize=8192

protocol=HTTP/1.1

useBodyEncodingForURI=true

redirectPort=8443

acceptCount=100

disableUploadTimeout=true/>

<context path="/jira" <="" p="">

Crucible

<web-server context="/fisheye">

<http bind=":8060" proxy-port="443" proxy-scheme="https" proxy-host="www.myurl.com/">

Ideally, I'd be able to set up a http port in crucible for communicating with other Atlassian products behind our firewall, but that doesn't seem to be supported?

I'm trying to set up the application link between Jira and Crucible following the instructions here. https://confluence.atlassian.com/display/CRUCIBLE/JIRA+Integration+in+Crucible

In crucible, I go to Add Application Link.

Step 1. For the server URL I put in http://192.168.1.88:8081/jira. which can be navigated to on our network just fine. click next.

Step 2. I enter the username and password. The Reciprocal link URL says https://www.myurl.com/fisheye. I can go to that url on a browswer just fine, but when I click next I get an error message that says.

The Remote application is not able to connect to 'www'(FishEye / Crucible) by using the URL 'https://www.myurl.com/fisheye'.

Any ideas?

[Renjith Pillai]

1. Is the URL https://www.myurl.com/fisheye accessible from the JIRA server?
2. Is the SSL certificate for Fisheye imported into JIRA JVM keystore?
3. What does the logs JIRA logs say?

Hint: Use the Hercules scan in support tools in JIRA administration and it will suggest the articles that will point you to the right direction.