In Crucible, there a section in the global settings that allows customization of the defect classifications. Our Crucible installation support many different projects in our organization that have different needs for these classifications. Can I customize the defect classifications for my individual Crucible project?
I don't think so, but someone may prove me wrong. Configuration options for Crucible are limited. The only project-specific setting is Premission Scheme, as far as I can tell.
I would assume your projects have similar defects, they just call them different things? Perhaps you could overlap them. I.E., if Project A calls it "Minor" while Project B calls it "Level 1", then you could make the category "Minor/Level 1".
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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