Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I close reviews started by deleted users?

We have a number of reviews that were started by users who are now deleted / no longer here, but they were not summarized or closed (that step was forgotten). I'd like to close them (not delete them).

I've gone to the permissions page and given my personal account privileges to Close, Complete, and Summarize reviews, but when I go to the review page I still see no option on the upper-right except for the standard Share, Join Review, and Tools. Am I missing something?

Thanks!

2 answers

1 accepted

0 votes
Answer accepted

You have to transfer the ownership of the review to an active account before proceed with the review closing. Another approach is activate those account just for a while, in order to close the review.

Lucas: thanks for that info. Not what I was hoping for but I can look into doing this next week. If it works I'll let you know. Cheers!

This was a bit painful but worked. Thanks!

Do you see an Abandon review? If yes, abandon it first and then delete it.

There's no Abandon link. But anyway, I don't want to delete the review, I just want to mark it closed so it's not showing up as an active review on the dashboard anymore. These changes DID get committed, it's just that the developers forgot to summarize/close them.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

How we use Jira Service Management for our recruitment process! - Part 2

It is never about setting up a process and being done with it. Rather, the focus should always be on optimizing it for the best outcomes. Thus, we didn’t stop at setting up JSM for our recruitment pr...

183 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you