All our git commits have 0 changed files according to fisheye/crucible

We have a project in GIT and we're using Jira, confluence and fisheye/crucible to manage it. About half a year ago we moved from SVN to GIT and lost fisheye/crucible functionality but recently we've been wanting trying to get it back up and running on the GIT repository..

Our latest issue is a real mindblower to me though; it looks like all commits are seen, including committer, commit message etc. but all commits have 0 files and i can't find my way to a single line of sourcecode through fisheye/crucible.

Google hasn't been helpful, and our resident "expert" also has not been able to fix it over the course of about a week. Any help getting this issue resolved would be greatly appreciated.

Additional information:

  • Server software: Ubuntu 8.04.4 LTS
  • Git version on server:
  • With debug log switched on, hercules log analyzer: points me to which doesn't help at all. I haven't found a way to see the actual log file with my own eyes though. debug log has been on for about 6 hours in which there have been quite a few commits.

In the mean time:

We've had an unexplained authentication issue (we're using gitolite) where it looks like the fisheye generated key changed. the backend was changed to mysql from something totally foreign to me that I don't recall the name of. And we're trying to still get actual work done, now reviewing work at colleagues desks pre-push.

Fisheye is still indexing 0 files per commit after reindexing the whole thing multiple times.

Yet later:

I've created another repository in fisheye and painstakingly configured new key, user, environment etc. in gitolite. The new fisheye repository (pointing to the same git repo) ends up looking exactly like the first. 0 files per commit.

Nothing has really changed.

2 answers

0 vote
Jeff Thomas Atlassian Team Sep 24, 2013

I'm not sure if any of these questions will help, but it's worth a shot:

  • Which operating system is your Crucible server running on?
  • What version of Git is installed on the server?
  • Have you enabled debugging and looked at the logs for additional information? You can turn on debugging in Administration > Global Settings > Server Debug Logging
0 vote
Nick Pellow Atlassian Team Sep 25, 2013

This is an odd one. It may be best to enable DEBUG logging as Jeff mentions in the comment, then re-index that repository and then raise a support request. Have a look through the DEBUG logs during indexing to see if there are any clues as to what could be up.

If you don't want to re-index the repository, simply add another repository in FishEye which points to the same git repository. This will also ensure you are starting from a clean slate (ie. no other configuration such as includes/excludes will be defined etc).

debug logging has been enabled since Jeff's comment but i have not had any luck getting my hands on the actual file. I've let crucible reindex from the exixting clone and it's been busy for well over 24 hrs, still without any file or author but I do get to see a commit graph that at least looks up to date.

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

303 views 6 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot