Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

After unexpted power down data has been lost

Hi Support team

After unplanned power down crucible is up but missing data of the lats month,. Can you please check attached logs to see if we can recover from this state?

We saved crucible_db and /var/atlassian/crucible/var/ directory from the day before the shutdown. Can you instruct how we can safely use this data  if need to recover lost data?


Yossi Goldberg

1 answer

1 accepted

0 votes
Answer accepted

Hi @Yossi Goldberg,

You may be better served by raising a support request with Atlassian here: Contact Atlassian Support

This forum is made up of users of Atlassian products, and while someone may be able to give you instructions for restoring from your backup working directly with Atlassian may be faster for you.

Hope this helps, 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Admins, notify your Jira instance of system-wide changes with the new admin announcement banner

Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across Jira Cloud instance.   📢 Get y...

28 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you