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Why my post marked as spam?

2 answers

0 votes
Daniel Eads Atlassian Team Apr 13, 2019

Hey Thomas,

Sorry your post was marked as spam! Our system is often a little overzealous in trying to remove posts. We manually go through the spam queue on weekdays, but posts on Friday evenings/weekends might not get reviewed until Mondays. I've unmarked the question as spam and everyone should be able to see it now.

Cheers,
Daniel

Does the atlassiian team have supporters who can look into it.
I will pay for the support, i try so many hours by my self without the right results...

Daniel Eads Atlassian Team Apr 15, 2019

Hey Thomas,

Looks like you have a starter license (10 users) right now. In order to open a ticket at support.atlassian.com, you'd need to bump up to the 25 user license. We support starter licenses exclusively through Community.

I have sent your thread over to a teammate to review soon. I see that another Community member has been helping troubleshoot already but Atlassian Support may jump in if we see something.

I wan't export it to atlassian cloude. So it make no sense for my to buy a license but i will pay for i... if it is the only way i get support. i will buy the 25 pers. license. I realy ned my datas. :(

From your logs, it looks like the error occurs when the upgrader is trying to drop a table.  Do you have the correct permissions assigned to your database user? Google search "confluence database [technology]" where [technology] = mysql, oracle, ms sql or postgres, depending on what you are using. Make sure you use all of the grants that are described.  If you have a DBA managed database server, it wouldn't shock me if the DBA reduced the permissions once things were set up.

I don't see an obvious reason why it was marked as spam. My guess would be your URL to files.dm triggered it, but I can't see anything that states why it's marked as spam.

I set the correct permissions but still have the same error:

http://kathriner.com/atlassian-confluence.log

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