Hi @tiger
I would start by checking the filter. Boards are just a visualisation of a filter - and if it's not shared, users won't be able to see it (even if they're an admin).
To do this you'll need to be Board Admin and the Filter Owner - then:
^ Let us know if this doesn't work for you.
In regards to support - you can reach out to the Community on here or visit https://support.atlassian.com/ - there is a "Contact" option in the top-right.
Ste
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