It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unsubscribing from atlassian answers spam

hi 

I am getting emails from Atlassian answers about topics that I have never opted in to following.  

 when I click unsubscribe from all it just takes me to the from home page for Atlassian answers with nothing to unsubscribe from. I am using an iPhone 

 

The only reason I came to here was because their software was faulty . How do I get them to sort out their Atlassian answers web software so we can manage our email preferences and still getting spammed  from their emails. 

 

 

1 answer

0 votes

It's usually because you've inadvertently accepted the suggestion to subscribe to a topic (the design makes it very easy to do that by accident)

Do these three things and Answers will only contact you about account related stuff (less than once a year generally):

  1. Go to "topics" and make sure you remove the watch from all of them (your subscribed topics will appear first in the list)
  2. Go through your watched questions and unwatch them
  3. Go through your own questions and make sure they all have an accepted answer (or delete them)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Feedback & Announcements

We want to talk to customers who have received 'non-technical' help from Atlassian Support

Hi Atlassian Community! Have you ever reached out to Atlassian for any non-technical related questions? Maybe you had a question about a bill, or needed help with account management, or had a licen...

308 views 2 20
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you