Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Right unubscribe URL for "Something's missing from the Atlassian Community... you!" marketing mail?

In this email, I clicked the highlighted linkSomething's missing from the Atlassian Community... you! 2019-05-15 13-34-47.png

and got this 404

Atlassian _ Marketing Email Preferences 2019-05-15 13-35-24.png

(That's no generic 404 since the page title is "Atlassian | Marketing Email Preferences")

So I took up the invitation to ask about the correct unsubscribe URL here.

1 answer

0 votes
Daniel Eads Atlassian Team May 21, 2019

Hey Tom,

Sorry for the hiccup there with the unsubscribe action! We're manually unsubscribing you from the Community marketing emails now.

If you're willing to help us troubleshoot a little more, could you send the hyperlink URL (like, right-click and do "copy link address" in the email itself) from the Unsubscribe link?

Thanks!

Daniel | Atlassian Support

I got another marketing email today "Should you squash your commits?" with an "Unsubscribe" link that looks just like the one above. Same response

Sorry the page you were looking for does not exist.

 

So it seems not so much a hiccup as a systematic behavior. I think it's worth investigating.

Daniel Eads Atlassian Team May 22, 2019

The unsubscribe links are user-specific (and for volume reasons we don't have exact copies of each individual email that is sent out). I'm wondering if you'd be able to:

  • Copy one or both unsubscribe links here

    OR

  • Forward a copy of the email you got to me - deads at atlassian.com

So far we haven't found evidence that it's systematic, but definitely possible that future links you might get could have issues if we can't track the details down.

We can also get you manually unsubscribed from the list that sent the "Should you squash your commits?" message too if you're interested in that.

Thanks,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Feedback & Announcements

The 2020 Content Awards

Happy New Year, Atlassian Community! In 2020 we all had to learn how to connect, share, and learn in an entirely different way. After a year of so much bad, we deserve to celebrate some good! The...

2,041 views 40 68
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you