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Notificacion al usuario/cliente

Nosotros cargamos las incidencias de la empresa mediante un mail o un llamado telefónico, no por un portal.  Al crear la incidencia y luego finalizarla, necesito que al cliente le llegue algo de que termino su pedido. Es factible esto? Donde lo configuro?.

 

Gracias

1 answer

Hola @Adrian_Stephen  , osea  que yo si me llaman o me mandan un mail yo lo puedo hacer tickets con las personas de mesa de entrada , pero al usuario final que no tiene licencia como lo notifico?

Decime como seria en ambos casos

 

1- si llaman a traves de un 0800

2- Por mail.

Saludos.

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