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JavaScript Load Error


I had a client clear her cache in Chrome and when she tried to log back in it came back with a "JavaScript load error" She is not able to log in.JavaScript Load Error.png

1 answer

In Chrome, allow JavaScript from Atlassian:

  1. Open Chrome settings
  2. Click on Advanced
  3. Click on Privacy and Security
  4. Click on Site Settings
  5. Click on JavaScript
  6. Make sure JavaScript is set to allowed
  7. Next to Allow, click Add
  8. Paste the URL from the error message in and click Add

Let us know if that resolve your clients issue.

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