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I can no longer edit my confluence page

I have been on leave with FMLA for the last 3 months. I created a page the week before I left and now that I'm back, I can't edit it. Can someone help me with this?

4 answers

0 votes

Hi there, I'm facing the same issue now a days. I have an e-scribe service related site. 

How did you fixed the issue, suggest me some useful solution. 

 

Thanks & Regards

0 votes

Navigate to Confluence Administration > General Configuration > Collaborative Editing and click on "Restart Synchrony". Afterward, try to create a new page or edit an existing one and see if the issue is resolved. 

0 votes

Hello @Bailey_Gertsma ,

 

Welcome to Atlassian Community..

are you having Confluence Admin access, if yes check the below

1. Any Change in Space Permissions

2. Any restrictions implemented on the particular page and parent page of the particular page.

If you don't have Confluence admin access, you can check with your Space / Confluence admin.

 

Thanks

0 votes
Andy Gladstone Community Leader Dec 29, 2021

@Bailey_Gertsma welcome back! Let's start with making sure you are logged in. Do you see a door icon on the top left of your page, or your avatar?

If you see your avatar, you are logged in. If that's the case, some permissions may have changed since you went out on FMLA, and you should contact your admin to see why you don't have access. 

If you are the Admin, use your Admin Key to access the page and inspect permissions that may need to be fixed to give you access.

Hope your return is smoother from here on out!

Thank you for your help. I am logged in, I'll check over my permissions. If they are fine, I will check with my colleagues when they return from the holidays

Andy Gladstone Community Leader Dec 29, 2021

It does seem like you have a permissions issue if you can access but cannot edit. If your page is part of a tree, you can go up the tree to see where you can edit to determine where changes may be affecting this page downstream. That at least will give you more to go back to your admin team with.

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