Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to bakcup my service desk?

I want to have a copy of my service desk, just in case of..... :)


1 answer

1 accepted

0 votes
Answer accepted

Hi @Carlos Ramirez 

Taking whole backup of your Jira, if not already configured as a service is probably the best way to do it. It will ensure all the configurations and data are backed up, of course for whole instance. It is also possible to restore individual project from the backup which only works when all the required configurations are already there in your instance.

This is of course the xml backup of Jira instance. Ideally you should also have backup policy for your database and file system.

You can also export individual project issues to csv.


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events