Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How does @mention works and which are the conditions?

2 scenario's:

1. mentioning the reporter does not send a notification

- person which needs to be mentioned is the reporter

- has site acces 

- is not part of JSM project - no permissions

- can find the person's name when tagging 

2. can not find the person in the list of suggestions when tagging

- has site access 

- is not part of JSM project - no permissions

- can not find the person's name when tagging 

 

 

Does the users you want to mention have project permissions?

 

In what situations is @ mention used? And what are actually the conditions?

1 answer

0 votes
Pramodh M Community Leader Apr 23, 2021

Hi @Zehra Atmaca 

Yes the member needs to have permission for the project to receive the notification.

And for the second scenario, browse user permission is required.

Thanks,

Pramodh

So mentioning someone is to request to collaborate in ticket?

What is the difference between mentioning and request participants than?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Feedback & Announcements

Announcing Data Residency for Standard and Premium licenses

Update: https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Data-Residency-Comes-to-Australia-amp-Update-on-Data-Residency/ba-p/1825538 We have just released data residency for Austra...

6,764 views 16 47
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you