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How can we raise bugs on the new community site

francis Marketplace Partner Apr 16, 2017

if this question has been answered somewhere can you provide the link ?

Very very occasionally I'm bumping into small issues (such as not able to unsubscribe from emails).  I'm looking for a way to raise bugs.  What is the correct way ?

4 answers

1 accepted

Tyler T Atlassian Team Apr 08, 2018

April 2018 Update

Track bugs and feature requests in our Jira Project

The best place to report bugs and request features is to start a discussion in the Feedback collection

Atlassian will then post the bug or feature request in the Jira project

Hi Monique,

It's great that you get all the feedback here but the advantage of using a bug tracker is everyone can easily see what's been reported, and subscribe to notifications etc. I've heard bugzilla is pretty good.

 

francis Marketplace Partner Apr 18, 2017

LOL

Monique vdB Community Manager Apr 18, 2017

Well, I'm pretty new to Atlassian so I'll definitely ask the team about using Bugzilla. I'm sure they'll admire my knowledge and initiative and this will go over great!!!

;)

 

Yeah, there have been a few attempts at building a better Bugzilla over the years, but I haven't heard of any really good ones. Jamie - do you know any?

0 votes
Monique vdB Community Manager Apr 17, 2017

Yes, I get everything from the Feedback Forum emailed to me so I will always see posts here! 

I don't think I've heard issues with unsubscribe before, can you give me some more details?

0 votes

Hi Francis, 

Posting a question in the Feedback Forum is perfect. They'll pick it up and add it to their list of bugs and improvements which you can find here

Best, 

Maarten 

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