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Disable Keyboard Shortcuts ( c - Create Ticket )

The most annoying shortcut is "C" because ctrl+c is to copy for windows and the create ticket keeps popping up.

I've been researching on how to disable keyboard shortcuts but I don't see it in the options in my settings within the "Avatar" section. It can potentially be a global setting within my company. Can anyone assist me? or can Jira change this shortcut to something else?

I do believe that ctrl+c is a very common thing to do.

4 answers

1 accepted

2 votes
Answer accepted
Thomas_Schlegel Community Leader May 14, 2018

Hi @Loc Le,

there is an issue for that:

https://jira.atlassian.com/browse/JRACLOUD-69482

Please vote for it.

Thanks. My vote is in :)

My vote is in as well

Also, I am unable to disable keyboard shortcuts on Cloud as described here

https://confluence.atlassian.com/jirasoftwareserver/using-keyboard-shortcuts-939938977.html

 

Screen Shot 2018-05-14 at 19.53.41.png

I had the same problem in Confluence while creating page using custom template. When user creates a new page using my template and presses Caps+C while filling up the contents, Confluence creates a new page and disregards the current page. I handled it in my template through JQuery. Here's the code

<script type="text/javascript">
    AJS.toInit(function(){ 
if(Confluence.KeyboardShortcuts.enabled){
RW.shortcutsEnabled =function(){
return false;
};
}
});
</script>

 

Removed, didn't realize this was a Jira question.

 

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