Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Atlassian is still looking to talk to customers who received 'non-technical' help from Atlassian

Hi Atlassian Community!

Danny here again! I am a designer working with Atlassian support

Have you ever reached out to Atlassian for any non-technical related questions? Maybe you had a question about a bill, or needed help with account management, or had a licensing question? If so, we are interested in getting your perspective and feedback about your experience.

I am reaching out to you all because my team is looking to learn more about how we can improve Atlassian's non-technical support experiences 

If this fits your description, and you are willing to give us some of your time for a thank you gift, please fill out this short questionnaire and a member of our team will reach out to you for more information. 

Hope to hear from you soon!


1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Liam Green Community Leader Sep 29, 2020

Hi @Daniel Kaufman 

I've filled out the questionnaire and not had any response.  When should I expect to hear from you?

Thanks, Liam

Hi @Daniel Kaufman

Same here.   I completed this one and another questionnaire at   How long typically do you allow for feedback before reaching out?

Thanks, Inayat.

Like Liam Green likes this

@Liam Green , did you ever hear back? 

@Daniel Kaufman , do you notify everyone who completes the questionnaire if they are selected or not?

@Inayat N yes, we have already conducted this research -- we wish we could talk to everyone. Thank you, for your interest.

Community showcase
Published in Feedback & Announcements

Announcing Data Residency for Standard and Premium licenses

Update: We have just released data residency for Austra...

6,896 views 16 47
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you