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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi Atlassian Community!
Danny here again! I am a designer working with Atlassian support
Have you ever reached out to Atlassian for any non-technical related questions? Maybe you had a question about a bill, or needed help with account management, or had a licensing question? If so, we are interested in getting your perspective and feedback about your experience.
I am reaching out to you all because my team is looking to learn more about how we can improve Atlassian's non-technical support experiences
If this fits your description, and you are willing to give us some of your time for a thank you gift, please fill out this short questionnaire and a member of our team will reach out to you for more information.
Hope to hear from you soon!
Danny
Community moderators have prevented the ability to post new answers.
I've filled out the questionnaire and not had any response. When should I expect to hear from you?
Thanks, Liam
Same here. I completed this one and another questionnaire at https://community.atlassian.com/t5/Feedback-Forum-articles/We-want-to-talk-to-admins-Atlassian-research/ba-p/1473884. How long typically do you allow for feedback before reaching out?
Thanks, Inayat.
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@Liam Green , did you ever hear back?
@Daniel Kaufman , do you notify everyone who completes the questionnaire if they are selected or not?
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@Inayat N yes, we have already conducted this research -- we wish we could talk to everyone. Thank you, for your interest.
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