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Jira with Power BI

In have a cloud implementation of Jira Service Desk with 2 projects.

I want to have some reporting and dashboards and i'm trying to use PowerBI Desktop using the Jira_PowerBI_ContentPack.

I can open the contentpack and configure the access using a Token. But i have no data, the querie "GetIssues" doesn't show any thing not even my fields.

 

What could be wrong ?

I already have see some users getting some trouble with the connections but after solve those problems they have all the data in the dashboards.

Thanks in advance

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