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The BEST Shows by Appfire: Snack-Sized Professional Development

Want answers to your job related questions in less time than it takes to update the OS on your phone? Check out Appfire's suite of original episodes based on the community’s professional interests, and every episode is around 10 minutes! 

A show for ITSM Pros

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For those in ITSM, we launched the new show Appfire Presents: The BEST IT Service Management Show by Appfire. Every 10-minute episode features expert insights on IT service delivery. 

The first few episodes feature Jira rockstar Rachel Wright covering topics like what to do before you create a customer feedback form, how to protect customer data while collecting feedback, and what tools to use for all this.

Other episodes feature Appfire's Onder Ozcan, Vasiliy Kizhaev, and Faith Nyamande covering Enterprise-Service Management (ESM), how to manage SLAs, and how to increase agent productivity when using Jira Service Management.

 

A show for Project Managers and Scrum Masters

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If project management's more your thing, there are 23 episodes (and counting) of Appfire Presents: The BEST Project Portfolio Management Show by Appfire. Recent guests have talked about how to incorporate risk into your project plan, how to tell if you have too many managers and not enough doers, and how to become more influential (which is key to keeping projects on track).  

 

There’s a show out there (or information at least) for whatever you might need, and we’re adding more episodes as quickly as we can. Watch, listen, or read.

Every episode is released as an audio podcast on Apple Podcasts, Google Podcasts, and Spotify, and we post the transcript in The Hub.

3 comments

I love hosting these shows, @Inna Gordin _Appfire_!  Thanks for getting the word out.

Like Inna Gordin _Appfire_ likes this

Loving the format and the length of the show! Great way to learn something new just in a few minutes. Thank you @Kerry Gorgone _Appfire_ & @Inna Gordin _Appfire_ !

Like # people like this

Thanks, @Nikki Zavadska _jexo_! (Also, I love Jexo’s “Monday Coffee!”)

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