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Reduce procurement complexity with the Enterprise Success Package

Brian Keough Atlassian Team Jan 03, 2019

When Atlassian applications are mission-critical to an organization's success, it's just as critical that those applications have proactive guidance and reliable support to help ensure success.

We're excited to kick off the new year with the announcement of our Enterprise Success Package: Technical Account Management (TAM) and Premier Support services conveniently bundled as one SKU, allowing teams to reduce procurement complexity with a single line item.

If you aren't already aware of these Enterprise Services, TAMs serve as cross-functional technical advisors who provide proactive planning and strategic guidance for your organization's Atlassian applications. Premier Support provides direct access to a dedicated global team of Senior Support Engineers who are committed to delivering higher SLAs, faster triage and faster resolutions for technical support issues.

Together, these services work alongside one another to enable your teams to get out of fire-fighting mode and focus on what's next.

Interested in learning more? Download the following PDF for a breakdown of the benefits that come with TAM and Premier Support. If you'd like to connect with one of our Advocates to discuss in person, simply contact us to get started. 

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