At Macalester College we are trying to improve the documentation scheme in our Registrar's Office so that we aren't just storing all of our critical business routines in our heads.
I've been been tinkering with our environment to configure templates and get initial permissions sensibly organized.
I have several questions for experienced Confluence users, so I think I'm going to post those as legit questions. Please check them out or offer advice for new Confluence knowledge base users in the higher ed space. =)
Links to those questions: