I am editing a workflow and got an error message when I tried to publish it.
"You are editing a draft workflow. The step 'Re-Assigned' has no outgoing transitions in the Active workflow, so you cannot add any outgoing transitions in the Draft workflow."
What does this exactly mean, where can I find "Active workflow" and can I modify it as I wish?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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