Problem with Active Directory Search from User Search Edited

All is working except User Search.

In the Directory section

- Configured the directory and able to connect

- Confirmed Im able to search 

I get green popups saying Im connected and I can search

 

In the User section, when selecting the Active Directory directory, I enter in a User Name (the user exists in AD), but when searching I get no results. I thought maybe it was related to the AD users needed to login before they show up in the search results but I can't get AD users to even login. nothing helpful in the logs. 

 

Im able to use ldapsearch from the command line as well, with the same credentials and it does search and I get the expected results

 

[code]

ldapsearch -x -LLL -E pr=200/noprompt -h domain.com -D "username" -W -b "dc=domain,dc=com" -s sub "(cn=*)" cn mail sn | grep user

[code]

need help on getting AD users able to authenticate and have the users be pulled into Crowd, any help would be great

 

crowd version: Version: 2.12.0 (Build:#751 - 2017-04-25)

 

 

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Hi! I'm Cameron Deatsch, Head of Server at Atlassian and I'm hosting an AMA next week.

Hey team! I'm Cameron Deatsch, Head of Server at Atlassian. I'll be hosting an AMA over in our Questions section of the Community next Monday, so shoot me your questions, upvote others' question...

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