We are currently implementing a word based request forms that are uploaded as attachments on JIRA tickets. With regards to this,
1- Can JIRA support word based forms that lets users enter data from a pre-defined template?
2- If yes, would the JIRA ticket store the completed form that lets users to modify as needed?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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