Jira LDAP integration and user passwords


I'm trying to configure the JIRA and LDAP connection, but when configuring all the parameters, the error is below.
I use the free version for 30 days. Could there be a reason in this?


2017-04-11 15:39:06,763 http-nio-8015-exec-11 ERROR ADMIN 939x1802x1 2slxx1 0:0:0:0:0:0:0:1 /plugins/servlet/embedded-crowd/configure/ldap/ [c.a.c.embedded.admin.ConfigurationController] Configuration test failed for user directory: [ Active Directory server], type: [ CONNECTOR ]
com.atlassian.crowd.exception.runtime.OperationFailedException: vserver1:389; nested exception is javax.naming.CommunicationException: vserver1:389 [Root exception is java.net.UnknownHostException: vserver1]

1 comment

Maarten Cautreels Community Champion Apr 13, 2017

Hi Dmitry, 


It looks like JIRA is unable to connect to your LDAP server. The UnknownHostException actually means that JIRA cannot resolve the hostname (vserver1) of your LDAP to ab IP address. 

You should check with the administrator of your LDAP which hostname to use. 


On the other hand, is your JIRA server in the same network/location as your LDAP. Our JIRA for example is hosted in the data center of our Atlassian Partner and we had to setup a B2B VPN connection to allow JIRA to connect to our internal LDAP. 




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