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Importing a Backup to while installing JIra

facing a problem with importing to last backup data while re-installing jira....

the backup file is not installing properly and m getting some database column length error problem ....need ans ASAP

1 comment

Danyal Iqbal Community Leader Feb 20, 2018

Which version are these?

Post the detatiled log snippet.

here is logged bug...what i do is solve is "i unzip the file and set the specified column size as -1 and then zip it again" but after  there appears same bug but with a different table name...

pls help 




com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with <unknown plugin> (table AO_60DB71_SWIMLANE):Could not import data in table 'AO_60DB71_SWIMLANE' column #6, value is too big for column which size limit is 191, value is:
issuetype in (Requirement, Bug) AND status in (Assigned, Fixed,Reopened, Exit) OR issuetype in (Task, Sub-task, "Technical task") AND status not in (Done, Deferred, "Done & checked") AND assignee in (membersOf(jira-developers))

at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportException(
at com.atlassian.dbexporter.importer.DataImporter$BaseInserter.setString(
at com.atlassian.dbexporter.importer.DataImporter$BaseInserter.setValue(
at com.atlassian.dbexporter.importer.DataImporter.importTable(
at com.atlassian.dbexporter.importer.DataImporter.access$000(
at com.atlassian.dbexporter.importer.DataImporter$
at com.atlassian.dbexporter.importer.DataImporter$
at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(
at com.atlassian.dbexporter.importer.DataImporter.doImportNode(
at com.atlassian.dbexporter.importer.AbstractImporter.importNode(
at com.atlassian.dbexporter.DbImporter.importData(
at com.atlassian.activeobjects.backup.ActiveObjectsBackup.restore(
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreActiveObjects(
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(
at com.atlassian.jira.task.ImportTaskManagerImpl$
at com.atlassian.jira.task.ImportTaskManagerImpl$
at java.util.concurrent.Executors$
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$

Danyal Iqbal Community Leader Feb 21, 2018
  • Unzip your backup set
  • Locate the activeobjects.xml 

  • Identify the column causing the issue
    • <column name="CONTENT" primaryKey="false" autoIncrement="false" sqlType="12" precision="255"/>

  • Change the Precision to -1, as so:
    • <column name="CONTENT" primaryKey="false" autoIncrement="false" sqlType="12" precision="-1"/>
  • Re-zip both activeobjects.xml and entities.xml files
  • Retry operation


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