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How to get ticket description into email notification

Jeevan Kumar M J June 13, 2018

I am trying to get description of ticket into email notification body. Can you please help me with the request

2 comments

Heshan Manamperi
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June 13, 2018

It requires to customize JIRA email templates. We use same for one our project by customizing existing email templates. 

Jeevan Kumar M J June 20, 2018

Thanks Heshan, I was able to find a snippet for this

Gary Pasquale
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June 14, 2018

You could also use Scriptrunner to include the Description field in a custom email.

Jeevan Kumar M J June 20, 2018

Thanks Gary, I was able to add Description using JIRA Email Template as issue.description

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