Recently Atlassian implemented a change to Issue collector so that users must check a box to include environment details. All of our users are employees (we have no external customers) therefore user privacy is not an issue for our business. Although we have been sending periodic communication reminding employees to check the box they only do so about 50% of the time. We want the ability to establish our issue collector so that the default is CHECKED instead of not checked for the "include environment" checkbox so that we receive important information for troubleshooting reported issues.
I have submittted a request: JRASERVER-63370
If this is an issue that would benefit your business, would you please click the link above and submit a vote for Atlassian to implement this feature?
You may have visited your profile and seen a tab called badges. (If not, click on your avatar and View profile > Badges will get you there.) But what do the happy little circles mean,...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot