It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't find "Default Loggers" in Jira Cloud



Some add-ons create log file. So I can't find Default Loggers section. Could you help me please?

I found it in jira-server , but I need it for Jira Cloud.


HI @Igor Fedoseev

Welcome to the community!

Default Loggers section means are you looking for the log files which was created by jira application.

if yes. then please see the <Jira_HOME>/log directory here you will find all the logs.

Hi @Yogesh Mude ,

I use Jira Cloud. I don't an access to the server.

Sorry, that was my mistake!

you need to contact with Atlassian Support for this.

Hi Igor Fedoseev,

Are you sure that some add-ons create a log file that you can access on the Jira Cloud instance? Some apps can create log files indeed, but they aren't related with the Jira instance itself. The Jira Cloud uses a different architecture from the Server version, and add-on isn't running on the instance, but somewhere else on the Cloud provider.

Although, I would like to know if it's possible to get logs from Jira Cloud instances (not from apps).

Kind regards,
Paulo Alves.


Log in or Sign up to comment
Community showcase
Posted in Off-topic

How does your team celebrate a win?

Hi Everyone! Last Friday, myself and a couple others on my team had a last night as we successfully completed a Jira Server to Cloud Migration.  This took months of planning, testing, and commu...

67 views 3 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you