CSP-210050: SSO implementation for Confluence in not working for the site.

For Confluence SSO issue we have tried few options by adding customauth jar file and make changes in Seraph-config file, but so far no success.

Its not able to get user information after calling getUser method and throwing null pointer exception, here are the logs :

2017-08-01 19:39:24,396 WARN [http-nio-8090-exec-9][honda.atlassian.confluence.WebSealConfluenceAuthenticator] isValidCaller Received request from 170.108.69.180, remote host is a valid caller.
– referer: http://confluence.connectedconsumer.dev.hondaweb.com/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /s/d31cd7d2fde86846818b7c61a667b08c-CDN/en_GB/7202/57e26a1771e14e3fb96fd7cebe99a87f17d4379c/908a5017a16ca970aea8fe4a1d1970d0/_/download/contextbatch/css/main,-_super/batch.css | traceId: bfb267df95bfd771
2017-08-01 19:39:24,396 WARN [http-nio-8090-exec-9][honda.atlassian.confluence.WebSealConfluenceAuthenticator] getUser Got username from iv-user Ashutosh%20Shrivastava
– referer: http://confluence.connectedconsumer.dev.hondaweb.com/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /s/d31cd7d2fde86846818b7c61a667b08c-CDN/en_GB/7202/57e26a1771e14e3fb96fd7cebe99a87f17d4379c/908a5017a16ca970aea8fe4a1d1970d0/_/download/contextbatch/css/main,-_super/batch.css | traceId: bfb267df95bfd771
2017-08-01 19:39:24,396 WARN [http-nio-8090-exec-9][honda.atlassian.confluence.WebSealConfluenceAuthenticator] getUser Got email from header ashutosh_shrivastava@hna.honda.com<ashutosh_shrivastava@hna.honda.com>
– referer: http://confluence.connectedconsumer.dev.hondaweb.com/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /s/d31cd7d2fde86846818b7c61a667b08c-CDN/en_GB/7202/57e26a1771e14e3fb96fd7cebe99a87f17d4379c/908a5017a16ca970aea8fe4a1d1970d0/_/download/contextbatch/css/main,-_super/batch.css | traceId: bfb267df95bfd771
2017-08-01 19:39:24,396 WARN [http-nio-8090-exec-9][honda.atlassian.confluence.WebSealConfluenceAuthenticator] getUser Custom getUser method called:Ashutosh Shrivastava
– referer: http://confluence.connectedconsumer.dev.hondaweb.com/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /s/d31cd7d2fde86846818b7c61a667b08c-CDN/en_GB/7202/57e26a1771e14e3fb96fd7cebe99a87f17d4379c/908a5017a16ca970aea8fe4a1d1970d0/_/download/contextbatch/css/main,-_super/batch.css | traceId: bfb267df95bfd771
2017-08-01 19:39:24,396 WARN [http-nio-8090-exec-9][honda.atlassian.confluence.WebSealConfluenceAuthenticator] getUser Exception: java.lang.NullPointerException
– referer: http://confluence.connectedconsumer.dev.hondaweb.com/login.action?os_destination=%2Findex.action&permissionViolation=true | url: /s/d31cd7d2fde86846818b7c61a667b08c-CDN/en_GB/7202/57e26a1771e14e3fb96fd7cebe99a87f17d4379c/908a5017a16ca970aea8fe4a1d1970d0/_/download/contextbatch/css/main,-_super/batch.css | traceId: bfb267df95bfd771

Can you let us know if we need to make any other change ?

 

We have referred to https://docs.atlassian.com/atlassian-seraph/latest/sso.html?_ga=2.65463720.764808970.1501517357-985999290.1492456333 for writing custom autheticator.

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Any suggestions on the above query I have posted.

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