Upgrade Jira Version

[Chiara Squilloni]

Hi everybody,

we are using Jira 6.4.1 and we have to upgrade to the last jira version.

When we bought jira there was no difference between jira core and jira software.

We have to chose one of this to make the upgrade to the latest jira version?

We want to clone our jira (db ecc.) and try to make an upgrade to the 7.0 version.

We have some addon developed by us. We need to know if we these addons still work so we need a trial licence to try the addons.

Where can I download a trial version?

Thank you guys!

[Thomas Deiler]

Dear @Chiara Squilloni,

you don't need to clone your db for an upgrade - you just have to follow the upgrade path:

6.4.1 > 6.4.14 > 7.0.11 > 7.8.0  (Take Jira Software)

But why do you need a trial license? You plan to upgrade so you need to by a new license. Or does the upgrade depend on the compatibility of your plugin?

Note: Versions below 7.2.0 have already reached end-of-life and are not supported anymore.

So long

Thomas

[Chiara Squilloni]

Thank you @Thomas Deiler, we need to test and to fix our internal plugin before the upgrade. All projects dependo on it, it’s a custom email handler.So we need to test it, fix it and than make the upgrade

[Thomas Deiler]

Dear @Chiara Squilloni,

understood. But when you got a valid license, you can use any of the upper versions for testing.

Install the latest Jira, test your plugin and if positive 'walk' the upgrade path.

I don't know the nature of your plugin, but most plugin's do not need to be installed and active for intermediate versions.

Am I wrong?

Thomas

[Chiara Squilloni]

So I can use my licence to install the latest version of jira and maintaine my actual jira at the same time?

Jira is a service, I can't stop it to make test!

[Thomas Deiler]

That depends on you license. If it is valid for right now, then yes. If it has expired, you can use it with the Jira version that was released/available at the date of license expiration. 

[Chiara Squilloni]

Yes, the licence is valid.

It seems me uncommn that I can use the same licence in two different installation of jira, also if it will be only for the time for the test.

[Thomas Deiler]

Two times is half-legal, but works. Better you request for a DEV License. You can do this on my.atlassian.com - same place where the key is stored. DEV licenses are free.