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Not able to connect to Crowd 2.9.1 after restore of Data from 2.7.2

Vincent Thoulé
Rising Star
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June 30, 2016

After having followed https://confluence.atlassian.com/display/CROWD/Migrating+Crowd+Between+Servers, and also https://confluence.atlassian.com/crowdkb/restoring-passwords-to-recover-admin-user-rights-283642653.html, I am not able to connect to Crowd.

I am systematically redirected to the Crowd Login page without error on browser side, nor on Server side.

The only error occured during the restore ...

org.springframework.beans.factory.BeanCurrentlyInCreationException: Error creating bean with name 'pluginUpgradeManager': Requested bean is currently in creation: Is there an unresolvable circular reference?

This error is already raise in https://jira.atlassian.com/browse/CWD-4163 ... But there is no detail about the impact on Crowd.

I have also checked the crowd.properties as mentionned in KB.

 

Any idea.

Thanks

1 answer

0 votes
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2016

Hi @Vincent Thoulé!

I believe that the error message that you are seeing in logs is not related to your problem.

Have you tried to clear cookies or maybe login in the chrome icognito mode?

 

Best regards,

Marcin Kempa

Vincent Thoulé
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 30, 2016

I do not have yet cleared cookies, but when the problem occurred, I was with FF. And since I am investigating on the subject, I have installed Chrome (then no cookies) and encountered same issue.

I am currently starting to make same test with a 2.8.4.

 

V.

Vincent Thoulé
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 1, 2016

Same behavior with 2.8.4.

Is there a way to enable more logs

V.

Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2016

Here is documentation on how to change log levels in Crowd: https://confluence.atlassian.com/display/CROWD/Logging+and+Profiling

 

Maybe if you could paste here output from developers console / network we could tell more what's happening.

 

Best Regards,

Marcin Kempa 

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