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Need server ID to get an temporary license key to delete users under 50

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April 5, 2019

Hello support team,


Accidentally, I just over 50 account on test license of Crowd server and see this error message. so I need to reduce the account number under 50  and  need temporary unlimited license to do this task but I can't remember the server ID to generate the key.

Would you tell me the server ID of my Crowd server?


Thank you,



"License Too Old For Build error in Crowd"

2 answers

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Bruno Vincent
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April 8, 2019

Hi @nuleeshin 

You will find your server id in <crowd.home>/shared/crowd.cfg.xml

<property name="">****-****-****-****</property>

where <crowd.home> is the path you specified in crowd-webapp/WEB-INF/classes/ when you installed the product

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Nic Brough -Adaptavist-
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April 5, 2019

You don't need an unlimited licence to do this.  Just log in as an admin and reduce the numbers.

We can't tell you the server ID of your Crowd, we have no access to it, or even knowledge of where it might be!

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