Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,519
Community Members
 
Community Events
175
Community Groups

Login screen appears repeatedly . why?

Hi,

I just upgraded my crowd instance from 3.x to 4.2.2

After upgrading, I am not able to login into it with my admin id. whenever I give the password, it gives error "incorrect username and password" and login screens keep reappearing...

my password is absolutely correct. nevertheless, I even reset the password by following the reset password instructions. And changed it to admin.

but nothing works. 

what wrong am i doing or have done?..this is driving me crazy. 

please help anyone.

 

Regards

 

4 answers

Hey there, 

There is a high chance this is due to the wrong crowd.server.url or application credentials in CrowdHome/crowd.properties The Crowd Home is the directory pointed by the crowd.home property in CrowdInstallation/crowd-webapp/WEB-INF/classes/crowd-init.properties . How was the upgrade performed? Usually a slight change in how you access Crowd post-upgrade will cause this. 

Regards,
Foogie

Hi @Foo Guan Sim ,

I was able to solve the issue. The problem was that the database server link was changed and hence it was not able to connect to it. Unfortunately, crowd did not give any meaningful error message. 

after updating the db link. it started working.

regards

Like Foo Guan Sim likes this

Nice, I'm surprised Crowd still boots up with a login screen despite the database connection issue. But glad you managed to sort it!

Regards,

Foogie

I am using postgresql. if that information can help anyone to help me...

any help will be appreciated.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events