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I was trying to import our ~320 users from JIRA into Crowd.
I used .Atlassian Importer", made all the settings during the import steps (DB URL, user, pw, etc." and Crowd succeeded. Unfortunately, about ~100 of my users have been imported only!
In addition, only a few of those imported users were active (~10), most of the users were deactivated.
I checked log files (did I get them all?) but could not find any reason why it.
Did anybody have same problems and could share some ideas?
Thanks in advance for any help!
Crowd V3.2.1, JIRA V7.0.1 on separate Windows 2012R2 machines, JIRA uses SQL Server DB, Crowd Postgres
Are all these ~320 users in your JIRA internal directory?
Also, set the ‘Password Encryption’ to ‘ATLASSIAN-SECURITY’, otherwise the passwords will not be copied to Crowd.
If you do have your users’ in the internal directory, then check the following logs for any errors around the time of import:
If you’re not able to locate any errors, let us know and we can open a ticket for you.