I cannot tell for sure but from "It defaults, but we need specific username" it sounds like the users exist in an external user directory like LDAP and have usernames defined in those directories. If the users are being copied over from Active Directory for example, then the user names would not be able to be edited in Crowd.
Because user names can vary between applications and to accommodate use cases like yours, Crowd has an alias feature that allows the same user to log into different applications with different names. Please check whether this will work for your case: Specifying a User's Aliases
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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