Error when installing Crowd on windows

[David Montplaisir]

I try to install CROWD for trial purpose and when I launch the application on  my web browser I have this error ::

État HTTP 500 – Internal Server Error

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Type Rapport d''exception

message Illegal char <:> at index 3: jar:file:\C:\atlassian-crowd-3.1.1\apache-tomcat\webapps\..\..\crowd-webapp\WEB-INF\lib\struts2-core-2.5.13.jar

description Le serveur a rencontré une erreur interne qui l''a empêché de satisfaire la requête.

exception

java.nio.file.InvalidPathException: Illegal char <:> at index 3: jar:file:\C:\atlassian-crowd-3.1.1\apache-tomcat\webapps\..\..\crowd-webapp\WEB-INF\lib\struts2-core-2.5.13.jar
	java.base/sun.nio.fs.WindowsPathParser.normalize(WindowsPathParser.java:182)
	java.base/sun.nio.fs.WindowsPathParser.parse(WindowsPathParser.java:153)
	java.base/sun.nio.fs.WindowsPathParser.parse(WindowsPathParser.java:77)
	java.base/sun.nio.fs.WindowsPath.parse(WindowsPath.java:92)
	java.base/sun.nio.fs.WindowsFileSystem.getPath(WindowsFileSystem.java:229)
	java.base/java.io.File.toPath(File.java:2300)
	java.base/java.util.zip.ZipFile$Source.get(ZipFile.java:951)
	java.base/java.util.zip.ZipFile.<init>(ZipFile.java:216)
	java.base/java.util.zip.ZipFile.<init>(ZipFile.java:148)
	java.base/java.util.jar.JarFile.<init>(JarFile.java:324)
	java.base/java.util.jar.JarFile.<init>(JarFile.java:295)
	java.base/java.util.jar.JarFile.<init>(JarFile.java:234)
	com.opensymphony.xwork2.util.fs.JarEntryRevision.needsReloading(JarEntryRevision.java:73)
	com.opensymphony.xwork2.util.fs.DefaultFileManager.fileNeedsReloading(DefaultFileManager.java:62)
	com.opensymphony.xwork2.config.providers.XmlConfigurationProvider.needsReload(XmlConfigurationProvider.java:425)
	org.apache.struts2.config.StrutsXmlConfigurationProvider.needsReload(StrutsXmlConfigurationProvider.java:163)
	com.opensymphony.xwork2.config.ConfigurationManager.needReloadContainerProviders(ConfigurationManager.java:208)
	com.opensymphony.xwork2.config.ConfigurationManager.conditionalReload(ConfigurationManager.java:174)
	com.opensymphony.xwork2.config.ConfigurationManager.getConfiguration(ConfigurationManager.java:69)
	org.apache.struts2.dispatcher.Dispatcher.getContainer(Dispatcher.java:960)
	org.apache.struts2.dispatcher.PrepareOperations.createActionContext(PrepareOperations.java:84)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:89)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:25)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

note La trace complète de la cause mère de cette erreur est disponible dans les fichiers journaux de ce serveur.

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Apache Tomcat/8.5.20

[Marcin Kempa]

Hi @David Montplaisir

Thank you for reporting this issue. I think it might be related with the bug in one of the libraries we are using in Crowd https://issues.apache.org/jira/browse/WW-4869. 

Is there a chance that you are running this on Java9? If so, please note that according to Crowd documentation Java9 is not yet supported.

Hope that helps,

Marcin Kempa