DB connection issues while installing Crowd

Nirmal Shankar July 20, 2016

Could not connect to the database: java.sql.SQLException: Network error IOException: Connection refused

I am using sql server and jdbc:jtds:sqlserver://localhost:1433/crowd is the jdbc url that I am using

Have populated user name and password of the DB etc and used the Drive class name and Hiberbate dialect with the default values

Checked this url and the sql server seems to be configured for this – https://confluence.atlassian.com/confkb/confluence-database-setup-fails-for-ms-sql-server-with-connection-refused-227411327.html

1 answer

0 votes
jing_hwa_cheok
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 20, 2016

Hi Nirmal,

 

Normally these error is cause by the following:

  1. Network related issue
  2. Server is refusing connection
  3.  Incorrect URL or port

Have you try to connect to your SQL server using tool such as https://www.dbvis.com/  from your Crowd server? If you haven't, I would highly recommend you to test your connection using this tool. If you can't connect using this tools, I would suggest you to consult your network or sql administrator as the issue is likely cause by these factor.

If you can connect to your SQL server using the dbvis however the Crowd is still displaying the same error on it's end, feel free to create a support ticket in Atlassian Support . We would be happy to assist you in this investigation.



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