we got a serious problem with our crowd installation. When we login with our crowd-admin we can only use the self-service module and not the admin console. I tried to look into this problem but did not found anything that I could fix by myself. The only information I got is that our crowd-admin is still in the crowd-administrators group. I checked it with the following MySQL query:
select u.id, u.user_name, u.directory_id from cwd_user u join cwd_membership m on u.id=m.child_id join cwd_group g on m.parent_id=g.id join cwd_directory d on d.id=g.directory_id where g.group_name = 'crowd-administrators' and d.directory_type='INTERNAL';
Well, nevermind. I fixed it by myself.
The problem was that the directory_id field in the cwd_app_dir_group_mapping table didn't match the app_dir_mapping_id field.
I figured it out by comparing the ids from
select * from cwd_directory;
select * from cwd_app_dir_group_mapping;
select m.id, m.application_id, m.directory_id from cwd_app_dir_mapping m join cwd_directory d on m.directory_id = d.id join cwd_application a on m.application_id >= a.id where d.directory_type='INTERNAL' and a.application_type = 'CROWD';<code></code>
I figured it mostly out by changing some of the querys from the article restoring passwords to recover admin user rights
I am glad that you were able to solve this issue. However I am wondering how did you run into such problems? Would you mind describing it in more detail?
If you like we can discuss this outside atlassian community. Here is my email: email@example.com
Marcin Kempa, Crowd Dev Lead
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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