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Crowd Server Won't Load

Maggie I'm New Here Feb 04, 2020

I recently installed Crowd Server & set it up to run as a Windows service. I am receiving the following error:

CrowdError_02042020.jpg

 

Server Specs

  • Windows Server 2019 Standard (64 bit)
  • Microsoft SQL Server Management Studio 18
  • Jira Server 8.2.4 (latest version, installed 2/3/2020)
  • Bitbucket Server 6.10.0 (latest version, installed 2/3/2020)

 

Details

I installed Crowd a few days ago, and I was able to run it, but I had trouble installing it as a service. As recommended by Atlassian.com, I upgraded my instances of Jira & Bitbucket, and checked several other specifications, including my JAVA_HOME directorty. 

Currently, Jira & Bitbucket are running just fine. The Windows Services apps says that the Crowd service is running, but when I go http://localhost:8095/crowd, I receive the message above.

 

Logs (C:\Program Files\Atlassian\Crowd\atlassian-crowd-3.7.1\apache-tomcat\logs)

commons-daemon.2020-02-03.log

[2020-02-03 18:55:16] [info] [ 4616] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2020-02-03 18:55:16] [info] [ 4616] Installing service 'Crowd' name 'Apache Tomcat 8.5 Crowd'.
[2020-02-03 18:55:16] [info] [ 4616] Service 'Crowd' installed.
[2020-02-03 18:55:16] [info] [ 4616] Apache Commons Daemon procrun finished.
[2020-02-03 18:55:56] [info] [ 868] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2020-02-03 18:55:56] [info] [ 868] Updating service...
[2020-02-03 18:55:56] [info] [ 868] Updated service 'Crowd'.
[2020-02-03 18:55:56] [info] [ 868] Finished updating service 'Crowd'.
[2020-02-03 18:55:56] [info] [ 868] Apache Commons Daemon procrun finished.
[2020-02-03 18:56:18] [info] [ 5864] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2020-02-03 18:56:19] [info] [ 5864] Updating service...
[2020-02-03 18:56:19] [info] [ 5864] Updated service 'Crowd'.
[2020-02-03 18:56:19] [info] [ 5864] Finished updating service 'Crowd'.
[2020-02-03 18:56:19] [info] [ 5864] Apache Commons Daemon procrun finished.
[2020-02-03 18:56:42] [info] [10260] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2020-02-03 18:56:42] [info] [10260] Updating service...
[2020-02-03 18:56:42] [info] [10260] Updated service 'Crowd'.
[2020-02-03 18:56:42] [info] [10260] Finished updating service 'Crowd'.
[2020-02-03 18:56:42] [info] [10260] Apache Commons Daemon procrun finished.
[2020-02-03 18:57:08] [info] [ 300] Apache Commons Daemon procrun (1.2.2.0 64-bit) started.
[2020-02-03 18:57:08] [info] [ 300] Updating service...
[2020-02-03 18:57:08] [info] [ 300] Updated service 'Crowd'.
[2020-02-03 18:57:09] [info] [ 300] Finished updating service 'Crowd'.
[2020-02-03 18:57:09] [info] [ 300] Apache Commons Daemon procrun finished.

I found a very similar post on Atlassian.com (https://community.atlassian.com/t5/Confluence-questions/Confluence-The-origin-server-did-not-find-a-current/qaq-p/848984?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNTgwODM1MzE5NDU1fQ%3D%3D), but I did not find anything helpful in there. I checked:

  • The SQL database is set to mixed authentication mode.
  • I do have a windows user set up to allow Crowd to access the SQL server. The password for this user has not changed or expired.
  • I tried going to localhost:8095/ instead of (localhost:8095/crowd), but this did not help.

 

How can I get Crowd up & running? I would really appreciate any help!

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