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Crowd Send test email fails with smtpsendfailedexception 530 5.7.1 client was not authenticated

P March 6, 2020

Im working with Crowd version 3.5.1 and currently no user is able to receive an email from the application.

When I try to send a test email, I receive the following error:

smtpsendfailedexception 530 5.7.1 client was not authenticated

following this documentation:

https://confluence.atlassian.com/jirakb/cannot-send-test-mail-due-to-authentication-error-300814744.html

 

Im able to telnet to my mail server without a password over port 465, but for some reason I cant send a test email over the same port both while inputting a username/password combination or just by leaving that part blank.

 

 

Has anyone else experienced this situation before?

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