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Crowd: Problems when importing backup from 2.7.2 in 3.1.3

Matthias Kretschmer
Matthias Kretschmer April 17, 2018

On upgrading from 2.7.2 to 3.1.3 using the XML-Backup-Restore method we run into the following problem when we try to restore in the 3.1.3 instance.

 

HTTP Status 500 – Internal Server Error

Type Exception Report

Message not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate; nested exception is org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.springframework.dao.DataIntegrityViolationException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate; nested exception is org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate
	org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:262)
	org.springframework.orm.hibernate5.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:755)
	org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:594)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:761)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:730)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:80)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:40)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:267)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:199)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:99)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:60)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:50)
	com.atlassian.crowd.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:24)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:42)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:53)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:577)
	org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:81)
	org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:125)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:76)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:94)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:23)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)
	com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	com.atlassian.crowd.console.filter.CrowdCachingFilter.doFilter(CrowdCachingFilter.java:25)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

Root Cause

org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate
	org.hibernate.engine.internal.Nullability.checkNullability(Nullability.java:92)
	org.hibernate.event.internal.DefaultFlushEntityEventListener.scheduleUpdate(DefaultFlushEntityEventListener.java:288)
	org.hibernate.event.internal.DefaultFlushEntityEventListener.onFlushEntity(DefaultFlushEntityEventListener.java:143)
	org.hibernate.event.internal.AbstractFlushingEventListener.flushEntities(AbstractFlushingEventListener.java:216)
	org.hibernate.event.internal.AbstractFlushingEventListener.flushEverythingToExecutions(AbstractFlushingEventListener.java:85)
	org.hibernate.event.internal.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:38)
	org.hibernate.internal.SessionImpl.doFlush(SessionImpl.java:1435)
	org.hibernate.internal.SessionImpl.managedFlush(SessionImpl.java:491)
	org.hibernate.internal.SessionImpl.flushBeforeTransactionCompletion(SessionImpl.java:3201)
	org.hibernate.internal.SessionImpl.beforeTransactionCompletion(SessionImpl.java:2411)
	org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.beforeTransactionCompletion(JdbcCoordinatorImpl.java:467)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.beforeCompletionCallback(JdbcResourceLocalTransactionCoordinatorImpl.java:146)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.access$100(JdbcResourceLocalTransactionCoordinatorImpl.java:38)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl$TransactionDriverControlImpl.commit(JdbcResourceLocalTransactionCoordinatorImpl.java:220)
	org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:68)
	org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:582)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:761)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:730)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:80)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:40)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:267)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:199)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:99)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:60)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:50)
	com.atlassian.crowd.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:24)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:42)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:53)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:577)
	org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:81)
	org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:125)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:76)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:94)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:23)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)
	com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	com.atlassian.crowd.console.filter.CrowdCachingFilter.doFilter(CrowdCachingFilter.java:25)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/8.5.20

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Answer accepted
Marcin Kempa
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2018

Hi @Matthias Kretschmer,

 

Do you also have some errors in the log file that may implicate some problems with parsing date? Like:

Failed to parse date:

 

If that is the case, you may be running into this problem https://community.atlassian.com/t5/Crowd-questions/Problem-importing-Crowd-xml-backup-file-on-migration/qaq-p/759337

 

Best Regards,

Marcin Kempa

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Matthias Kretschmer
Matthias Kretschmer April 17, 2018

This seems to be the problem.  Thank you.

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Marcin Kempa
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 18, 2018

Hi @Matthias Kretschmer

 

I am glad that you were able to overcome the problem. I've raised following issues CWD-5132 and CWD-5133 to improve the user experience if aforementioned problems occur.

Would you mind to accept the answer if you are fine with the solution? It would help others to find the solution for the problem quickly.

 

Best Regards,

Marcin Kempa

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