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Crowd: Problems when importing backup from 2.7.2 in 3.1.3

Matthias Kretschmer
Matthias Kretschmer
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April 17, 2018

On upgrading from 2.7.2 to 3.1.3 using the XML-Backup-Restore method we run into the following problem when we try to restore in the 3.1.3 instance.

 

HTTP Status 500 – Internal Server Error

Type Exception Report

Message not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate; nested exception is org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

org.springframework.dao.DataIntegrityViolationException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate; nested exception is org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate
	org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:262)
	org.springframework.orm.hibernate5.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:755)
	org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:594)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:761)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:730)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:80)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:40)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:267)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:199)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:99)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:60)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:50)
	com.atlassian.crowd.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:24)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:42)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:53)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:577)
	org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:81)
	org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:125)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:76)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:94)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:23)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)
	com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	com.atlassian.crowd.console.filter.CrowdCachingFilter.doFilter(CrowdCachingFilter.java:25)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

Root Cause

org.hibernate.PropertyValueException: not-null property references a null or transient value : com.atlassian.crowd.model.directory.DirectoryImpl.createdDate
	org.hibernate.engine.internal.Nullability.checkNullability(Nullability.java:92)
	org.hibernate.event.internal.DefaultFlushEntityEventListener.scheduleUpdate(DefaultFlushEntityEventListener.java:288)
	org.hibernate.event.internal.DefaultFlushEntityEventListener.onFlushEntity(DefaultFlushEntityEventListener.java:143)
	org.hibernate.event.internal.AbstractFlushingEventListener.flushEntities(AbstractFlushingEventListener.java:216)
	org.hibernate.event.internal.AbstractFlushingEventListener.flushEverythingToExecutions(AbstractFlushingEventListener.java:85)
	org.hibernate.event.internal.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:38)
	org.hibernate.internal.SessionImpl.doFlush(SessionImpl.java:1435)
	org.hibernate.internal.SessionImpl.managedFlush(SessionImpl.java:491)
	org.hibernate.internal.SessionImpl.flushBeforeTransactionCompletion(SessionImpl.java:3201)
	org.hibernate.internal.SessionImpl.beforeTransactionCompletion(SessionImpl.java:2411)
	org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.beforeTransactionCompletion(JdbcCoordinatorImpl.java:467)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.beforeCompletionCallback(JdbcResourceLocalTransactionCoordinatorImpl.java:146)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.access$100(JdbcResourceLocalTransactionCoordinatorImpl.java:38)
	org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl$TransactionDriverControlImpl.commit(JdbcResourceLocalTransactionCoordinatorImpl.java:220)
	org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:68)
	org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:582)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:761)
	org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:730)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:80)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:40)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:267)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
	com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:199)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:99)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:60)
	com.atlassian.crowd.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:50)
	com.atlassian.crowd.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:24)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	com.atlassian.crowd.xwork.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:42)
	com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
	org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:53)
	org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:577)
	org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:81)
	org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:125)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:76)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:94)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
	org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
	com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:23)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
	com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:38)
	com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39)
	com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
	com.atlassian.crowd.security.BlockOpenSocialRequestFilter.doFilter(BlockOpenSocialRequestFilter.java:39)
	com.atlassian.crowd.console.filter.CrowdCachingFilter.doFilter(CrowdCachingFilter.java:25)
	org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
	com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
	com.atlassian.crowd.plugin.web.filter.HttpRequestLoggingFilter.doFilter(HttpRequestLoggingFilter.java:30)
	com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:30)

Note The full stack trace of the root cause is available in the server logs.

Apache Tomcat/8.5.20

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Answer accepted
Marcin Kempa
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2018

Hi @Matthias Kretschmer,

 

Do you also have some errors in the log file that may implicate some problems with parsing date? Like:

Failed to parse date:

 

If that is the case, you may be running into this problem https://community.atlassian.com/t5/Crowd-questions/Problem-importing-Crowd-xml-backup-file-on-migration/qaq-p/759337

 

Best Regards,

Marcin Kempa

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Matthias Kretschmer
Matthias Kretschmer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 17, 2018

This seems to be the problem.  Thank you.

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Marcin Kempa
Marcin Kempa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 18, 2018

Hi @Matthias Kretschmer

 

I am glad that you were able to overcome the problem. I've raised following issues CWD-5132 and CWD-5133 to improve the user experience if aforementioned problems occur.

Would you mind to accept the answer if you are fine with the solution? It would help others to find the solution for the problem quickly.

 

Best Regards,

Marcin Kempa

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