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Crowd Import Error 'the password encoder 'atlassian-sha1' was not found in the encoders list by the PasswordEncoder Factory'

William Wells
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June 14, 2012

I've setup a test VM with the same version of Crowd 2.0.7 and want to import the backup file from my production Crowd. During the import I receive the error "the password encoder 'atlassian-sha1' was not found in the encoders list by the PasswordEncoder Factory". The import stops at that point. The catalina.out file reflects the same error.

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William Wells
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June 19, 2012

The problem was that I hadn't setup my new crowd instance to communicate with the current production crowd. Once I added the application and tried the import it worked.

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