Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Could not connect to the database: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionExcept

Crowd version 3.3.4

windows 10 enterprise


I am installing 'Crowd' for 'SSO'.

However, the following error occurs during the installation wizard.


Is this a JDBC URL error?

Changed 'hostname' to 'ip'. However, the same error occurs.

What's wrong?

I am waiting for your help.


thank you.





2 answers

1 accepted

0 votes
Answer accepted
Petr Vaníček Community Leader Apr 08, 2019


screenshot is from your local computer or server? Because in URL you have some local IP and in JDBC URL you have localhost. Is MySQL listening on 1433 port (try telnet)?

Hi, Petr

thank you for your help.

The port has been deleted. No error occurs.

Thank you very much.


What error do you have in the logs?

It could be due to many reasons. Following is KB article if you do not have enough permissions on the DB:

Hi, Jobin

thank you for your help.

This issue has been resolved.

Thank you very much.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

306 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you