Could not connect to the database: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionExcept

[alex seol]

Crowd version 3.3.4

windows 10 enterprise

I am installing 'Crowd' for 'SSO'.

However, the following error occurs during the installation wizard.

Is this a JDBC URL error?

Changed 'hostname' to 'ip'. However, the same error occurs.

What's wrong?

I am waiting for your help.

thank you.

alex.

[Petr Vaníček · Accepted solution]

Hi,

screenshot is from your local computer or server? Because in URL you have some local IP and in JDBC URL you have localhost. Is MySQL listening on 1433 port (try telnet)?

[alex seol]

Hi, Petr

thank you for your help.

The port has been deleted. No error occurs.

Thank you very much.

Alex.

[Jobin Kuruvilla _Adaptavist_]

What error do you have in the logs?

It could be due to many reasons. Following is KB article if you do not have enough permissions on the DB: https://confluence.atlassian.com/crowdkb/installation-fails-due-to-lack-of-database-permission-320602583.html

[alex seol]

Hi, Jobin

thank you for your help.

This issue has been resolved.

Thank you very much.

Alex.