Welcome to the community.
Have you solved your problem?
If not, here is the possible solution for your issue.
You can do a diagnostic. if your issue is the same, then follow the Resolution in the above page .
Jira is a great tool to use across different departments. Forget that paperwork – switch to Jira and get that tasks done smoothly. Marketing Jira allows for a complete digital transformation of you...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events